This Privacy Policy explains how CoreTech Dispatch ("we," "us," or "our") collects, uses, stores, and protects personal information obtained through our website https://coretechdispatch.com/ (the "Site"). We are committed to respecting your privacy and safeguarding your information.
This Site is operated by CoreTech Dispatch, with offices located at Kensington St, Taylor, MI 48180, United States. This Privacy Policy applies to users accessing our Site from the United States, Canada, and other permitted jurisdictions.
By accessing or using the Site, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.
1. Key Definitions
-
Personal Data:
Any information that identifies or can reasonably be linked to an individual.
-
GDPR:
General Data Protection Regulation of the European Union.
-
CCPA:
California Consumer Privacy Act.
2. Geographic Scope and International Transfers
- The Site is primarily intended for users located in the United States and Canada.
- If you are located in the United States, you consent to the collection and processing of your Personal Data in accordance with this Privacy Policy.
- If you access the Site from outside the United States or Canada, you acknowledge that your information may be transferred and processed in the United States, where data protection laws may differ from those in your jurisdiction.
- We do not intentionally target or solicit data from individuals located in the European Union. If EU data is received unintentionally, it will be handled in accordance with applicable GDPR requirements.
3. Information We Collect
3.1 Information You Provide
- Full name
- Email address
- Phone number
- Mailing or business address
- Business-related details (such as trucking experience or equipment types)
3.2 Information Collected Automatically
- IP address and device identifiers
- Browser type and operating system
- Pages visited, time spent, and interaction patterns
- Referral URLs and log data
This information is used for analytics, security, and site improvement purposes.
4. How We Use Your Information
- Providing and managing dispatch and logistics services
- Responding to inquiries and requests
- Communicating service updates and operational information
- Improving our Site, services, and user experience
- Sending informational or promotional messages where permitted by law
- Ensuring compliance with legal and regulatory obligations
We do not sell Personal Data to third parties.
5. Information Sharing and Disclosure
We may share Personal Data only when necessary, including with:
- Trusted service providers and contractors acting on our behalf
- Legal, financial, or professional advisers
- Government or regulatory authorities when required by law
- Business successors in the event of a merger, acquisition, or asset transfer
All recipients are required to maintain appropriate confidentiality and security safeguards.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable essential website functionality
- Remember user preferences
- Analyze website performance and usage trends
You may manage cookie preferences through your browser settings. Disabling certain cookies may affect Site functionality.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect Personal Data. However, no online transmission or storage system can be guaranteed as completely secure.
8. Data Retention
We retain Personal Data only as long as necessary to fulfill business and legal purposes. When no longer required, data is securely deleted or anonymized.