At CoreTech Dispatch, we welcome your questions. It's part of our commitment to excellence in customer care and our dedication to honesty and transparency.
Feel free to contact us , or see if your question is one we are frequently asked.
Our dispatch services will streamline your operations by handling load booking, route optimization, customer communication, and paperwork. We'll help you maximize profits by finding the best rates, reducing empty miles, and ensuring on-time deliveries. Our team acts as an extension of your business, providing professional dispatch support 24/7.
Not necessarily. Hiring an in-house dispatcher comes with significant overhead costs including salary, benefits, training, and equipment. With CoreTech Dispatch, you get an entire team of experienced professionals at a fraction of the cost. We also provide coverage during nights, weekends, and holidays without additional fees.
No, we don't believe in locking our clients into long-term contracts. We offer flexible month-to-month service agreements. You can start or stop our services at any time with a 30-day notice. Our goal is to earn your business every month by providing exceptional service.
Signing up is simple. Just contact us through our website or by phone, and we'll guide you through the quick onboarding process. You'll need to provide your MC number, insurance information, and any specific requirements for your operations. We can typically get you set up and dispatching within 1-2 business days.
No, we work with both owner-operators under their own authority and those leased to carriers. If you're leased to a carrier, we'll coordinate with them as needed while ensuring your specific needs and preferences are prioritized in the dispatch process.
No, once we have your current insurance certificate on file, we'll handle all the necessary insurance verifications with brokers and shippers. We only need you to update us when your insurance is renewed or changed. Our system automatically tracks expiration dates and will remind you when updates are needed.
Absolutely! We specialize in helping new owner-operators navigate the complexities of the trucking industry. We'll guide you through load selection, rate negotiation, and all the paperwork requirements. Many of our most successful clients started with us when they were brand new to the business.
Yes, we offer customizable service packages. You can choose full dispatch services where we handle everything, or select specific services like load booking, paperwork processing, or after-hours coverage. During your consultation, we'll help design a service package that matches your specific needs and budget.